Shipping & Delivery
Your pack shipment
All products are packed by law -depending on the destination country- directly by our partner companies and/or artists.
Solaarte Inc. ships all over the countries present in our database through DHL.
Deliveries are managed directly by DHL, responsible to inform the customer about tracking and delivery.
Delivery takes place within 2-7 business days for most countries in Europe and within 3-10 working days for the rest of the world, from the moment the product is ready.
Please, note that deliveries may take longer during Italian public holidays and for the entire month of August, during which 90% of Italian companies are closed for Summer holidays. We work closely with our partner brands and shipping partners to minimize the potential impact of custom delays .
Before we can dispatch your purchases, we may need to confirm your information with your credit card issuer or, in case of wire transfer, with your bank. We will do our best to keep delays to a minimum.
The shipping cost is calculated during the payment process and it varies depending on the type and the number of items and the final destination of the shipment.